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Ouch! First Aid Training Ltd And The Neurodiversity Academy.
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About
At Ouch! First Aid Training Ltd and The Neurodiversity Academy, we don’t just teach skills—we empower people to act with confidence, compassion, and clarity when it matters most.
Led by Michelle, a highly experienced trainer and workplace assessor based in Warwickshire, our courses are designed for real people in real workplaces. Every session is:
✅ Practical and hands-on
✅ Evidence-based and engaging
✅ Tailored to your team’s unique needs
Whether you're a small business, corporate organisation, or community group, our training helps you:
🧠 Respond effectively in emergencies
🧠 Build safer, more inclusive environments
🧠 Meet compliance with confidence
💡 More Than First Aid—We Champion Neurodiversity & Mental Health
Ouch! goes beyond traditional first aid. Through inclusive training environments and bespoke workplace assessments, we help organisations:
🌈 Understand and support neurodiverse colleagues
🌈 Create accessible, respectful spaces
🌈 Improve mental health awareness and response
Our approach is rooted in integrity, clarity, and collaboration—so your team feels supported, not overwhelmed.
Let’s create training that empowers.
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Why Choose Us?
With over two decades of frontline and instructional experience, Ouch! First Aid Training Ltd delivers training with unmatched depth, professionalism, and heart. We bring a unique blend of clinical expertise, educational credentials, and a practical, client-focused approach to every session—ensuring that learners gain not just knowledge, but confidence.
Our training is grounded in evidence-based methods, real-world scenarios, and a genuine commitment to empowering individuals and teams to respond decisively in critical moments. Whether you're a workplace team, a community group, or a healthcare professional, we tailor each course to meet your specific needs. Below are a list of my:-
🎓 Qualifications & Expertise
IHCD Medical Technician
Level 4 Award in Internal Quality Assurance
FREC 4 (First Response Emergency Care)
Award in Education and Training (AET)
Immediate Life Support (ILS)
Diploma – International Academy of Emergency Medical Dispatch
Active in emergency care since 2002
🌍 Inclusive & Accessible Training
I specialize in
Level 4 Workplace Needs Assessment
Neurodiversity Instruction across:
Awareness Courses – Building foundational understanding
Champion Courses – Advocating for inclusive practices
Manager Courses – Leading neurodiverse teams with confidence
Every course is designed to be inclusive, accessible, and responsive to the diverse realities of today’s workforce. I believe that first aid training should empower every mind and every body—because confidence in a crisis is universal.
Testimonials
Proudly Rated 5 Stars
Excellent Information given by Michelle, really enjoyed the practical elements, very well presented. Thank you
Mr Roberts
Exceptional service from start to finish. The staff were knowledgeable and attentive, ensuring that I felt comfortable and well cared for throughout the entire process.
Helen
They were punctual, professional, and went above and beyond to exceed my expectations. I highly recommend their services to anyone in need.
Michael
I had a wonderful experience with this service provider. Rebecca our Trainer was excellent with our Kids sessions and they all had a fun learning experience.
Emma
Exceptional! They were courteous, professional, friendly and clear in presenting our First Aid at Work Course.
Baljinder
Thanks for an excellent course Michelle.
Ms Kaur
Like the realistic approach with real life experiences and was delivered with respect of our current knowledge. Thank you so much.
Joanne
Superb service from a highly skilled and friendly staff. They made sure everything was perfect and were always available to answer any questions I had. Highly recommended!
HH.School
Excellent service! They were prompt, professional, and very knowledgeable.
James
Impeccable service from a fantastic provider. They were professional, friendly, I've already recommended them to several friends!
Edward